Contact Everlasting Memories

We’re here to help.

Choosing a remembrance can bring up questions. Call, email or send us a message—we’ll help you take the next step at your own pace.

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Our team in Montana

Everlasting Memories · Montana, USA

Business hours: Monday–Friday, 8 a.m.–5 p.m. Mountain Time.

For mailing instructions, please contact 1-877-723-4242 or sales@evrmemories.com.

For a return, please request authorization before sending your item. For an urgent delivery date, call us so we can check production and shipping together.

International customer care

Canada: 289-470-1160

United Kingdom: 020-337-24756

You can also email sales@evrmemories.com. Our team replies during Mountain Time business hours.

Helpful answers

What should I include when asking about an order?

Your name, order number and the item you are asking about help us find the details quickly. Tell us if there is a date you are working toward. Please do not send payment card information.

Can I ask for help with a custom design?

Yes. Tell us about the pendant or ring you have in mind. Our team can discuss the design, material, size and the next steps. If you have a reference photo, email it to sales@evrmemories.com.

Where do I find shipping and return information?

See Shipping & Deliveries for production and transit information, or Returns & Exchanges before starting a return.

How do I reach the wholesale team?

Funeral homes, crematoriums and veterinarians can call 406-205-4579 or visit Wholesale Accounts.